Six Sigma
 
Six Sigma Body of Knowledge
April 08, 2011
Enterprise wide Deployment 1. Enterprise View a. Value of six sigmaUnderstand the organizational value of six sigma and its philosophy, goals, and definition. (Comprehension) b. Business systems and processesUnderstand and distinguish interrelationships between business systems and processes. (Comprehension) c. Process inputs, outputs, and feedbackDescribe how process inputs, outputs, and feedback of the system impact the enterprise system as a whole. (Comprehension) 2. Leadership a. Ente...
 
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Six Sigma
April 08, 2011
Definitions • A Method or set of Techniques, Six Sigma has also become a Movement focused on Business Process Improvement. • It is a Quality Measurement and Improvement Program originally developed by Mikel Harry and Richard Schroeder at Motorola in the early 1980's• It focuses on the Control of a Process to the Point of Six Sigma (standard deviations) from a centerline, or put another way, 3.4 defects per million items. • A Six Sigma systematic quality program provi...
 
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Six Sigma Overview
April 08, 2011
History of Six Sigma 6 Sigma manufacturing philosophy came from Motorola They recognized that sufficient process improvement would not occur using a conventional approach to quality. It was developed to help them reduce variation within a process by focusing effort on improving inputs to a process rather than reacting to outputs. Fig 1. The Classical View of Performance The process was failing the customer expectations traditionally, processes aimed for process capability of 3 to 4 sig...
 
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